Last Updated: July 31, 2025
Terms of Use Agreement
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1. Acceptance of Terms
By accessing our website, booking our outdoor fitness services, or participating in any Nytelvora programs, you agree to be bound by these Terms of Use and our Privacy Policy.
Important: If you do not agree with any part of these terms, please do not use our services or participate in our outdoor fitness programs.
Agreement Scope
- These terms apply to all users of our website and services
- Participation in outdoor fitness activities constitutes acceptance
- Parents/guardians must accept terms on behalf of minors under 18
- Terms are governed by Australian consumer law and regulations
2. Our Services
Nytelvora provides outdoor fitness training services in parks and natural environments across New South Wales, Australia.
Service Offerings
- Group Outdoor Training: Structured fitness sessions in park environments
- Personal Training: One-on-one outdoor fitness coaching
- Specialized Programs: Seasonal fitness challenges and specialized outdoor activities
- Fitness Consultations: Goal-setting and program planning sessions
- Community Events: Group fitness challenges and outdoor wellness activities
Service Locations
Our primary training location is at parks and natural areas around 494 Arina Rd, Bargo NSW 2574. Additional locations may be used for special programs or events, with advance notice provided to participants.
?? Morning Sessions
Early morning outdoor training sessions designed to energize your day with fresh air and natural movement.
?? Evening Sessions
After-work outdoor fitness programs that help you unwind and connect with nature.
3. Eligibility and Registration
Age Requirements
- Adults (18+): Can register independently for all programs
- Minors (Under 18): Require parental/guardian consent and supervision
- Children (Under 12): Must be accompanied by a parent or guardian during sessions
Registration Process
- Complete our registration form with accurate personal information
- Provide emergency contact details
- Acknowledge fitness level and any physical limitations
- Accept waiver and risk acknowledgment forms
- Complete payment for selected programs
Health Considerations: Participants should consult their healthcare provider before beginning any new fitness program, especially if they have pre-existing conditions or concerns about physical activity.
4. User Responsibilities
Participant Obligations
- Accurate Information: Provide truthful and complete registration details
- Fitness Disclosure: Inform trainers of any physical limitations or concerns
- Equipment Care: Respect and properly use any provided training equipment
- Environmental Respect: Follow Leave No Trace principles in natural areas
- Safety Compliance: Follow all trainer instructions and safety guidelines
- Punctuality: Arrive on time for scheduled sessions
Prohibited Activities
- Participating under the influence of alcohol or recreational substances
- Bringing unauthorized equipment or weapons to training areas
- Disrupting other participants or members of the public
- Damaging park facilities or natural environments
- Recording or photographing other participants without consent
- Providing fitness advice or instruction to other participants (unless authorized)
Weather Preparedness: Participants are responsible for bringing appropriate clothing and gear for outdoor conditions. Check weather forecasts and dress accordingly.
5. Safety and Risk Acknowledgment
Inherent Risks
Outdoor fitness activities involve inherent risks that participants acknowledge and accept:
- Uneven terrain and natural obstacles
- Weather-related challenges (rain, wind, heat, cold)
- Potential for cuts, bruises, or sprains during physical activity
- Wildlife encounters in natural environments
- Equipment-related risks when using park facilities
Our Safety Measures
- All trainers are certified in first aid and CPR
- Regular safety briefings before each session
- Appropriate instructor-to-participant ratios
- Emergency action plans for all training locations
- Weather monitoring and session modifications as needed
Assumption of Risk: By participating in our outdoor fitness programs, you voluntarily assume all risks associated with physical activity in natural environments. You acknowledge that we cannot eliminate all risks inherent in outdoor exercise.
Emergency Procedures
In case of emergency during outdoor training sessions:
- Trainers will provide immediate first aid as needed
- Emergency services will be contacted if required
- Your emergency contact will be notified
- Incident reports will be completed as required by Australian regulations
6. Payment Terms
Pricing and Fees
- All prices are displayed in Australian Dollars (AUD)
- Prices include GST where applicable
- Payment is required before participation in programs
- We reserve the right to modify pricing with 30 days notice
Payment Methods
We accept the following payment methods:
- Credit and debit cards (Visa, MasterCard, American Express)
- Bank transfers for program packages
- Cash payments for drop-in sessions (where available)
- Digital wallets (Apple Pay, Google Pay)
Payment Processing
All payments are processed securely through PCI-compliant payment processors. We do not store your complete payment information on our servers. For subscription-based programs, you authorize automatic recurring charges until cancelled.
?? Secure Payments
All transactions are encrypted and processed through secure, industry-standard payment gateways.
?? Recurring Billing
Monthly memberships auto-renew unless cancelled at least 48 hours before the next billing cycle.
7. Cancellation and Refund Policy
Session Cancellations
By Participants:
- 24+ hours notice: Full credit or transfer to another session
- 2-24 hours notice: 50% credit toward future sessions
- Less than 2 hours: No refund or credit (except emergencies)
- No-show: Full session fee applies
By Nytelvora:
- Weather Cancellations: Full refund or reschedule option
- Trainer Unavailability: Alternative trainer or full refund
- Venue Issues: Alternative location or full refund
Program Refunds
- Within 7 days of purchase: Full refund if no sessions attended
- After 7 days: Prorated refund based on unused sessions
- Monthly memberships: Can be cancelled with 48 hours notice before next billing
- Annual packages: Refund available for unused portion minus 15% processing fee
Refund Processing: Approved refunds are processed within 5-7 business days to your original payment method. Bank processing times may vary.
8. Intellectual Property
Our Content
All content on our website and in our programs is protected by intellectual property laws:
- Training Methods: Our unique outdoor fitness programs and techniques
- Written Materials: Workout guides, nutrition tips, and educational content
- Brand Elements: Nytelvora name, logo, and visual identity
- Website Content: Text, images, videos, and design elements
Permitted Use
- Personal use of information for your own fitness journey
- Sharing our content with proper attribution and links
- Using techniques learned in sessions for personal practice
Prohibited Use
- Commercial reproduction of our training programs
- Teaching our methods without authorization
- Using our brand name or logo for any commercial purpose
- Copying website content without permission
For licensing inquiries regarding our training methods, please contact us at [email protected].
9. Limitation of Liability
Liability Limitations
To the fullest extent permitted by Australian law:
- Nytelvora's liability is limited to the amount paid for services
- We are not liable for indirect, consequential, or punitive damages
- Participants assume responsibility for their own fitness and safety
- We maintain appropriate public liability insurance coverage
Participant Acknowledgments
- You participate in outdoor fitness activities at your own risk
- You are responsible for your own fitness level and limitations
- You agree to follow all safety instructions and guidelines
- You release Nytelvora from claims arising from your participation
Australian Consumer Law: Nothing in these terms excludes, restricts, or modifies any guarantee, condition, warranty, right or remedy which applies under the Australian Consumer Law and cannot be excluded, restricted or modified.
Insurance Coverage
We maintain comprehensive insurance coverage including:
- Public liability insurance for outdoor training activities
- Professional indemnity coverage for fitness instruction
- Coverage for equipment and venue-related incidents
Website Use Terms
Acceptable Use
When using our website, you agree to:
- Provide accurate information in all forms and communications
- Use the website only for lawful purposes
- Respect other users' privacy and intellectual property
- Not attempt to gain unauthorized access to any part of the site
Prohibited Activities
- Uploading malicious code or viruses
- Attempting to overwhelm our servers or systems
- Harvesting email addresses or personal information
- Using automated tools to access our website
- Impersonating other individuals or entities
Third-Party Links
Our website may contain links to external sites including social media platforms and partner organizations. We are not responsible for the content, privacy practices, or terms of these external sites.
10. Governing Law and Dispute Resolution
Governing Law
These Terms of Use are governed by the laws of New South Wales, Australia, and any disputes will be subject to the jurisdiction of NSW courts.
Dispute Resolution Process
- Direct Communication: Contact us first to resolve issues informally
- Mediation: If needed, we'll engage in good faith mediation
- Legal Action: Any legal proceedings must be filed in NSW courts
- Consumer Rights: Nothing prevents you from accessing Australian consumer protection remedies
Complaint Resolution
For service-related complaints:
- Contact us within 30 days of the issue occurring
- Provide detailed information about your concern
- We'll respond within 5 business days with our resolution plan
- Unresolved issues can be escalated to relevant consumer protection agencies
?? Fair Resolution
We're committed to resolving disputes fairly and maintaining positive relationships with all participants.
???? Consumer Protection
Your rights under Australian Consumer Law are protected and cannot be excluded by these terms.
Terms Updates and Modifications
Changes to Terms
We may update these Terms of Use to reflect:
- Changes in our services or business practices
- New legal requirements or industry standards
- Feedback from participants and stakeholders
- Seasonal program modifications
Notification Process
- Website Update: Current terms always available on our website
- Email Notification: Registered participants notified of significant changes
- 30-Day Notice: Major changes implemented with advance notice
- Continued Use: Using our services after changes constitutes acceptance
Stay Informed: We recommend reviewing these terms periodically. The "Last Updated" date at the top indicates when changes were last made.
Questions About These Terms?
If you have questions about these Terms of Use or need clarification about any provisions, please contact us:
Business Hours: Mon-Fri: 8am-5pm | Sat-Sun: 11am-8pm
Response Time: We aim to respond to all inquiries within 1 business day
Terms Summary
?? Fair Terms
Clear, reasonable terms designed to protect both participants and our business.
??? Safety First
Comprehensive safety measures and risk management for outdoor activities.
?? Transparent Pricing
Clear payment terms with fair cancellation and refund policies.
???? Legal Compliance
Full compliance with Australian consumer protection laws and regulations.